Irrespective of the fact that the web hosting service supplied by the different companies is de facto identical, each provider has a personalized platform with its own modifications and ways to do certain operations. In such a situation, an elaborate knowledge base will be incredibly helpful both for persons with little to no experience and for technically capable individuals who will eventually find out how particular operations are completed, but will lose time meanwhile. The purpose of such a knowledge base is to help make the hosting service quick and easy to use, saving users both time and effort. The outcome is more satisfied customers, as they can swiftly find the info they need, and significantly less work for the technical support engineers, because typically the vast majority of the inquiries and issues that clients have are already included in the knowledge base. Provided that the articles themselves are professionally written and cover more things, you will be able to learn more not only about your account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting packages come with an elaborate knowledge base where you can find information about all the complications that you might possibly come across and their resolutions. You can become aware of how to set up and manage an electronic mailing list, how to use an .htaccess configuration file, or how to proceed in case the settings of your mail client are accurate, but nevertheless you are unable to send email messages, for example. We’ve made every effort to be as thorough as possible and to encompass all the available options in order to help you save time and effort and to offer you different solutions for each and every problem. The knowledge base comprises informative articles too – both general ones about the web hosting service as a whole, and more specific ones, which will inform you about the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to particular functions and features in every section of the Control Panel, while if you wish to browse through the whole collection of articles, you should visit the dedicated Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting come with comprehensive technical documentation where you will see info on all the functions that our custom Hepsia Control Panel offers, along with solutions to different questions and complications that you may chance upon. All configuration manuals include detailed explanations, which implies that you won’t need to worry about omitting something if you would like to export a MySQL database, for instance. The troubleshooting articles cover different likely causes of specific issues and the solution for each one of them, so in case you’re unable to send emails although you have the right outgoing mail server settings, for instance, you can swiftly discover what the reason may be and correct the problem with several mouse clicks in your mail client. As Hepsia offers quite a few features, you’ll be able to find relevant articles in each single section. If you wish to check out all help articles, you can use the Help menu, which is located in the top right-hand corner of the page.