A live chat is a real-time method of communication between a website hosting supplier's support team and its customers. It is a very efficient method to receive some information about the hosting services or have some issue resolved since you're talking to a live representative. The benefits of using a real-time chat service rather than calling or opening a trouble ticket are the low possibility of errors when you exchange info like usernames or domain names, the quicker response time because the communication is live and the fact that you don't have to stay on the chat all the time - you are able to do something else entirely while the agent investigates the issue in question. Furthermore, you're able to join a live chat room from any kind of computer that's connected to the world wide web, avoiding the phone charges that you'll need to pay if you're calling to a different country.

Live Chat Support in Cloud Hosting

As part of the support services that we provide for all our Linux cloud hosting, we've live chat support that is available twenty-four seven, even on holidays. You will be able to get in touch with us no matter if you already own an account or not, considering that we will assist you with nearly anything, ranging from giving you common info about our solutions in case you are not a client yet and you're thinking about obtaining one of the packages, to helping you with creating an e-mail account in an e-mail client. Some issues are more technical and time-consuming, so you'll need to employ the ticketing system that is incorporated into our Hepsia web hosting Control Panel, but we can save you precious time and assist you in real time on the live chat for a number of things.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we provide is accessible every day, even on holidays and weekends. It is the most effective way to find out more details about our Linux semi-dedicated hosting in case you do not have an account yet or to have some issue resolved if you're a client and our support agents will assist you live no matter what time of the day you join our chat. In case you are unsure which package is more suitable for your web sites, if you need advice whether you should obtain a particular upgrade and how to obtain it or if you have difficulties setting up an e-mail account on your PC, you can get in touch with us and we'll give you the needed details very quickly. Our live chat is online even after our phone lines go off for the day, therefore when you have an account with us, you can rest assured that you will always find prompt help with any question or issue that comes up.