Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • In the Site Control Panel you’ll find a comprehensive Help section featuring many articles and frequently asked questions. They are contributed by our support team of competent technicians. Just type in your question and our clever system will show you the best answer.

  • Top quality support service

  • Educational Videos

  • If you would rather see how an action is achieved or how an issue is sorted out, instead of just reading about it, examine our compilation of how–to video tutorials. They cover various issues and will help you swiftly find your way around our Site Control Panel.

  • Intuitive help center

  • A 60–Minute Response Time Guarantee

  • Our semi–dedicated servers are backed up by a round–the–clock client care service and come with a sixty–minute ticket response guarantee. Our knowledgeable technical support engineers will be available to you night and day and will sort out any problem that you may come across within maximum sixty minutes after the client support ticket submission. In the majority of instances, a reply will be provided to you within twenty minutes.