1 hour ticket response
We are specialized in giving a prompt and proper solution to every support ticket submitted by a client. Our accomplished client support staff representatives will examine your problem and will think of the best solution. We offer a 1–hour response time guarantee for all customer support tickets. Actually, our average response time has proved to be 20 minutes.
An Outstanding Customer Care Service
We’ve got a team of web hosting support experts who are prepared to answer all your requests anytime you are in need of help. The vast majority of our client care team representatives have many years of experience in the Linux cloud hosting industry, so you can constantly depend on fast and elaborate answers to your problems.
An Easy–to–Browse Help Center Section
Included in the Site Control Panel is an easy–to–navigate Help Center, which offers different information sources. You can browse through a frequently updated knowledgebase offering web hosting account administration articles and website administration articles, check out the step–by–step video tutorials or have a look at the F.A.Q. database.