Q: What does the website migration service include? Will my website be safe?
A: The web site migration service that we are offering is free of charge (within a certain limit). We’ll transfer your web site(s) to our ultramodern cloud hosting platform without you having to do anything. We know from experience that swapping hosting providers can lead to lost info and unwanted downtime. That is the reason why we will do all that for you at no cost!We have highly skilled administrators whose primary task is to ensure that your website performs exactly as it did on your old web hosting platform. Our administrators are experts in transferring custom–made sites, as well as sites that are based on famous web apps such as WordPress and Joomla™.
Q: Website migration sounds like a lot of work. How long will it take?
A: We try to carry out all website migrations as fast as possible. Yet, we do not have a set time frame for web site migrations. There are different facets that you have to consider – the sheer size of your web site and the workload of our website migration staff, etc. We always strive to accomplish each migration in under 48 hours. With smaller–sized websites, our staff usually manages to finish in under 24 hours.
Q: Do you require something from me before you start transferring my website?
A: We do not collect any sensitive info. We will need, however, the login information for your current hosting account as well as the name of the web site that you wish to transfer.
Q: You will access delicate info. How can I be sure that you won’t misuse it?
Q: Will my website be unavailable during the transfer?
A: Your site will continue to work just like it did before with your former web hosting provider. Once we are through with the transfer, your website will be configured to work on our system and we will alert you to preview it. If it is working correctly, all you will have to do is change the name server records for your domain. Your site will be transferred over to us without any downtime whatsoever.
Q: Will my present web hosting provider need to provide any info/assistance?
A: Nah. Apart from your login details for the Control Panel, we will not require anything. We will never get in touch with your hosting provider. They will not know anything about the migration either.
Q: Which hosting providers can you migrate data from?
A: We support all Linux–based web hosting platforms. Essentially, if we can gain access to your Control Panel, we will be able to transfer your website.The only platforms that we don’t support are closed–source site building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.